Resources

Buyers
Receiving Your Packages

As a recipient you have the responsibility to check the package, box, or mail that you are receiving.

Make sure to be aware of all the procedures so you will never have any shipping claim to deal with.

Sellers
Organize Your Shipments

Read below how to prepare your boxes and choose your carrier with all the procedures:

USPS: United State Postal Service
UPS: United Postal Service
Fedex

Preparing The Packages

Choose a box with enough room for cushioning material around the contents. Sturdy paperboard or corrugated fiberboard boxes are best for weights up to 10 pounds. If you are reusing a box, cover all previous labels and markings with heavy black marker or adhesive labels.

Where to Find Boxes?
You can purchase boxes and tubes of various sizes at most Post Offices, UPS shipping stores, Kinko's for FedEx packaging or simply use your own. Express Mail and Priority Mail boxes and tubes are available for free at the Post Office for items sent using either of these services. To order 10-packs or large quantities of Express Mail or Priority Mail boxes or tubes at no extra charge, call 1·800·222·1811.

Cushioning

Place the cushioning all around your item or items. You can use newspaper, styrofoam "peanuts," bubble wrap, or shredded paper. Close and shake the box to see if you have enough cushioning. If you hear items shifting, add more cushioning. Placing an extra address label with the delivery and return addresses inside the package will ensure that the item can be delivered in case the outside label becomes damaged or falls off.

Mailing Fragile Items
Use foamed plastic or padding to protect your items, placing the cushioning inside hollow items as well. Careful packaging is the best way to safeguard your valuable items against damage.

Mailing Heavy Items
If you are mailing a very heavy or very dense item, start with a sturdy box, pack the contents securely with a strong material for bracing to prevent shifting, and tape all the edges with reinforced tape. Packages heavier than 70 pounds cannot be mailed.

Sealing

Tape the opening of your box and reinforce all seams with 2 inch wide tape. Use clear or brown packaging tape, reinforced packing tape, or paper tape. Do not use cord, string, or twine because they can get caught in mail processing equipment. Place a strip of clear packaging tape over your label to prevent the address from smearing.